Privacy Policy

At TinyFormat.com, we respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights regarding your data.

What We Collect and Why

Account Information

When you create an account, we collect:

• Your email address (for login and important notifications)
• Your password (encrypted and stored securely)
• Your chosen subscription plan

We need this information to provide you with access to our service and manage your account.

Content You Process

We temporarily store the content you submit for processing (text, documents, etc.) and the results we generate. This content is:

• Stored only as long as needed to provide the service
• Deleted when you delete it from your account
• Permanently removed when you cancel your subscription (within 30 days)

Payment Information

When you subscribe to a paid plan:

• Your payment details are processed directly by Stripe (our payment processor)
• We never see or store your full credit card information
• We keep records of transactions for billing and support purposes
• We store your billing address for tax calculations and fraud prevention

Usage Data

We track basic usage information to:

• Enforce your plan's monthly limits
• Improve our service
• Prevent abuse

This includes things like how many documents you've processed and when you use our service.

Technical Information

We collect basic technical information for security and service improvement, including IP addresses and browser information when you access our service.

Third-Party Services

We use third-party services to provide payment processing, AI capabilities, and hosting infrastructure. These services only receive the minimum data necessary to perform their functions.

Analytics and Cookies

We may use analytics tools to understand how our service is used and to make improvements. When we do add these tools, we'll update this policy.

We use cookies to:

• Keep you logged in
• Remember your preferences
• Ensure our service works properly

You can disable cookies in your browser, but some features may not work correctly.

How We Protect Your Data

• All data is encrypted when transmitted to and from our servers
• Your content is stored securely and accessed only when you request it
• We regularly review our security practices
• Our hosting infrastructure provides enterprise-level security

Your Rights

At TinyFormat.com, we provide the same data privacy rights and protections to all users worldwide, regardless of where you're located.

You have the right to:

• Access your data - see what information we have about you
• Correct inaccurate information in your account
• Delete your data - cancel your account and we'll remove your information
• Export your content - download your processed documents anytime
• Opt out of non-essential communications

To exercise these rights, contact us at support@tinyformat.com.

Data Retention

• Active accounts: We keep your data as long as your account is active
• Canceled accounts: All data is permanently deleted within 30 days
• Deleted content: When you delete content, it's permanently removed within 30 days
• Legal requirements: We may retain some data longer if required by law

International Users

We operate from Canada, but your data is stored in the United States. If you're outside the US, your data will be transferred to and stored in the US. By using our service, you consent to this transfer.

What We Don't Do

We will never:

• Sell your personal information to anyone
• Share your data except as described in this policy
• Send you spam or unnecessary marketing emails

Changes to This Policy

We may update this privacy policy from time to time. If we make significant changes, we'll notify you via email. Continued use of our service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us at support@tinyformat.com.

This policy is effective as of the date listed above and applies to all information previously collected by TinyFormat.com.